Refund Control™

Managing Indirect Auto Loan Liability Exposure

VPP Refunds are Lender's Responsibility - Are You Prepared?

Why Refund Control™?

Risk Management Gears - Refund Control

Avoid UDAAP Fines & Negative PR

From the CFPB to an increasing number of states, it's a growing issue facing institutions.

Build Loyalty

Ensure your institution meets borrowers' expectations.

Optimize Dealer Relations

Stay top-of-mind with your indirect network.

Minimize Staff Resources

Correct data, right at your fingertips. No more wasted time.

Take Control of Your Indirect Portfolio's Ancillary Products

Regulators are turning a closer eye on how ancillary product refunds are managed. Chances are, your financial institution is missing crucial data to ensure this process is seamless and automatic for indirect borrowers. And that’s a big problem.

Address Borrower Expectations, Compliance, & Regulatory Pressures


Repossessions, total losses, and even early payoff auto loans can all trigger ancillary product refunds. Do you track refund claims on products your institution did not sell?

Don't Depend on Dealers for Data

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Speed & Efficiency

Overcome a tedious refund process with a system ensuring vehicle owners get the money they deserve. Refund Control™ provides the data, tools, and guidance to make fulfillment fast and easy.

Delight accountholders

Lender Protection

Even products sold by a dealer fall under your responsibility to monitor for refund claims. Guard against liability while keeping compliance officers satisfied.

Process Claims or Face Consequences

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You're In Control

Refund Control™ from Lenders Compliance Technologies puts your financial institution in control of all ancillary product refunds, along with the full details on every policy held within your indirect portfolio. Want to see it in action? Let’s schedule a demo.

Reducing Risk & Fulfilling Claims

Questions for us?

We're Here for you.

Product or Service Inquiries? Training Requests?

Reach out and we’ll get back to you as soon as possible.

Get your complimentary

GAP Analysis

Let the industry veterans at Frost give your GAP program an annual checkup. With a “no sales-pitch promise”, it’s quick and easy!

Register for your free GAP program analysis now.

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  3. Program information will be shared and we will conduct our analysis. Upon completion, we will schedule a mutually-agreeable time to review the findings.
  4. Want to dig deeper on VisualGAP? Let’s get everyone involved in the decision making process into a session. Feel it’s not for you at this time? That’s ok. We appreciate your honesty and thank you for your time and trust.

Questions? Give us a call at 888-753-7678.